Connected vehicles: the data processing challenge

Company motor fleet factsheet – “How to identify the most pertinent information”: Take a look in Les Echos at the advice of an expert Raphael Kerdraon, Head of Motor Fleets at Verlingue.


“The connected vehicle is a real revolution for the insurance industry. With onboard telematics a host of information is transmitted in real time for processing. Fleet managers now have immediate, precise and reliable information to geolocate and know the state of the vehicle. The challenge is to know how to make use of the most pertinent information and not get lost in the mass of data transmitted by vehicles! For this reason, providers of complete telematics solutions are working to consolidate and synthesise all such data on their IT platforms, and so provide reporting tables and key indicators that meet the needs of fleet managers.


The most relevant details for fleets are precise knowledge of the actual mileage for leasing contract purposes, the state of the vehicle so as implement preventive maintenance to limit breakdowns, fuel consumption so as to optimise the fuel budget and even driving behaviour for greater safety. Geolocation, which increases staff productivity, is also a weapon against theft because the vehicle can be found.


The cybersecurity challenge


On the private individual market, the connected vehicle is a radical change for manufacturers. Now that manufacturers have access to data transmitted by vehicles, they can work on their brand image and provide more services to their customers. Manufacturers will be transformed into providers of mobile services and could even take control of insurances by negotiating directly with the customer. The insurer Allianz has understood this. They already offer a 30% “connected driving” discount on premiums.

Although the next battle for vehicle manufacturers is in connected services, there will also be a war to wage on vehicle cybersecurity. Their credibility is at stake if new models become open to hacking. In fleet management, another challenge is the protection of personal data. Manufacturers and companies will need to comply with the provisions laid down by data protection authorities. Staff and the general public will have to accept that their vehicles become traceable. This feeling of being “spied on” will be difficult to overcome.”


Interview by Bruno Mouly.