#NEWS

29/11/2019

Immersion in the SNCF’s War Room

In May, Verlingue held the 4th Risk Management Day, entitled “Risk Management or Crisis Management”, with the involvement of Priscille Garcin, the SNCF Group’s Director of Information and Communication Strategy, and with the participation of risk managers.

 

Following this conference, Verlingue invited the participants to a visit to the SNCF crisis unit, organised on Friday 22 November.

 

With the AFP feed, live TV channels, Twitter feeds and precise infrastructure and traffic mapping, the railway group’s War Room is one of the best equipped sites in France to anticipate and manage crises. Set up in 2016, the unit boasts 15-strong team whose main mission is to take the pulse of social networks and inform passengers in the event of disruptions.

This immersion experience resulted in countless exchanges with the professionals present.

 

Next Risk Management Day on Thursday 14 May 2020 in Paris.