Insurers on track for the new mobilities

Les Echos – How are players in the insurance market responding to the new needs thrown up by car-sharing, car-pooling, networked cars and autonomous vehicles?


Driven by technological innovations, the collaborative economy and the search for responses to environmental challenges, the use of cars is undergoing a revolution. This transformation is also having an impact on companies that are acquiring fleets of networked vehicles that are autonomous or semi-autonomous and are encouraging their employees to take part in car-pooling as part of mobility plans designed to reduce their carbon footprint.

In this context, the players in the insurance market must adapt and put forward offers that include the new mobilities“Some but not all insurers have managed to anticipate these changes and be ready when they arrive. On the other hand, all of them without exception are showing a genuine desire to learn from this new ecosystem”, observes Raphaël Kerdraon, director of automobile fleets and new mobilities at Verlingue.


Insurers were apprehensive

While car-pooling presented few difficulties from the insurance point of view, at least so long as it was free transport, the early days of car-sharing caused insurers to rack their brains due to the fact that there were several drivers in a single day and the need to find a way of pricing per minute or by the number of days in the journey. “We have gone into these new markets because our priority is to make the client experience simpler. They want to know how to set up partnerships with start-ups like OuiCar, and know how to process the client data provided by our partners in order to simplify the client experience”, explains Guillaume Gorge, head of the private and corporate P&C offer at AXA.


«It is not beyond the bounds of possibility that in the future we will be seeing offers that are the result of partnerships between insurers and vehicle manufacturers. » Raphaël Kerdraon, Head of Motor Fleets at Verlingue.

Another development is the massive explosion in connectivity. Nowadays all the automobiles leaving the factories are networked, which gives access to a wealth of data relating to use, driving, itineraries, etc. “At the present time, when a company insures its fleet, it doesn’t matter whether the vehicles are networked or not, this has no influence on the price because the data coming from the vehicle is not available to the insurer. In contrast, in the future we can imagine the growth of offers that are the result of partnerships between insurers and vehicle manufacturers”, predicts Raphaël Kerdraon, adding that “networked vehicles constitute an exceptional source of data that can sometimes reduce accident levels”. “We have learned that acceleration speed cannot be used to determine a driver’s likelihood of having an accident, but the distance to the vehicle in front can”, continues Guillaume Gorge.



Bespoke offers

Lastly, we now have to take into consideration autonomous and semi-autonomous vehicles, fitted with ADAS (advanced driver-assistance systems). In October, AXA announced a partnership with Navya, the leader in the field of new intelligent mobility solutions in which the insurers designed bespoke offers for their operator clients. “Once again we see an opportunity to learn how to use on-board data to improve risk prevention”, says Guillaume Gorge. The insurers are coming into these markets at a time when they are expanding rapidly so it appears it is easier to cover the new risks.



Julie Le Bolzer – Les Echos